Privacy Policy
Effective Date: August 24, 2026
Last Updated: August 24, 2026
AirStar LLC (“AirStar,” “we,” “us,” or “our”) respects your privacy and is committed to protecting information that you provide to us and information that may be collected when you visit our website.
This Privacy Policy explains how AirStar collects, uses, discloses, and protects information obtained through https://airstarllc.com/ and through our related online forms, communications, and services.
AirStar is an Oklahoma company serving commercial customers primarily in the Tulsa, Oklahoma and Green Country area. Although we are based in Oklahoma, our website may be accessible to visitors throughout the United States, including California. Accordingly, this Privacy Policy includes additional disclosures and privacy choices intended to address applicable California privacy requirements and California-related website tracking concerns.
1. Information We Collect
Depending on how you interact with us, we may collect the following categories of information.
Information You Provide Directly
When you contact AirStar, request an estimate, request service, submit a form, communicate with us, or otherwise voluntarily provide information, we may collect:
- Name;
- Business or company name;
- Mailing or service address;
- Email address;
- Telephone number;
- Information about your HVAC, refrigeration, ice-machine, equipment-leasing, or other service needs;
- Information contained in communications you send to us; and
- Other information you voluntarily provide.
Please do not submit Social Security numbers, financial-account credentials, passwords, medical information, or other highly sensitive information through a website form unless we specifically request it through an appropriate secure process.
Information Collected Automatically
When you visit our website, certain information may be collected automatically by our website, hosting provider, analytics providers, security tools, or other technologies.
This information may include:
- IP address;
- Browser type and version;
- Device type;
- Operating system;
- Approximate geographic information derived from IP address;
- Pages viewed;
- Referring and exit pages;
- Date and time of visits;
- General information about how visitors interact with our website;
- Website performance and diagnostic information; and
- Cookie and similar technology information.
The categories and specific technologies used on our website may change over time as we update the website, security tools, analytics, hosting arrangements, or marketing technology.
2. Cookies and Similar Technologies
AirStar uses cookies and similar technologies to operate, secure, analyze, and improve the website.
Our current Cookie Policy provides additional information about cookies identified on the website, including Google Analytics-related cookies.
Cookie Policy: https://airstarllc.com/cookie-policy/
Cookies and similar technologies may be used for purposes such as:
- Website functionality;
- Security;
- Remembering preferences;
- Understanding website traffic;
- Measuring website performance;
- Understanding how visitors interact with pages; and
- Improving our website and services.
Consent to Non-Essential Tracking
Where required by applicable law, AirStar will seek consent before activating non-essential cookies or similar third-party tracking technologies.
Where a consent-management mechanism is provided, visitors should be able to make choices regarding non-essential cookies and, where applicable, withdraw or change those choices.
AirStar does not intend to use a privacy policy or cookie notice as a substitute for legally required consent.
Because website technologies can change, AirStar periodically reviews the website’s cookies, scripts, pixels, tags, analytics, and other third-party technologies.
3. California Website Privacy and CIPA
California’s Invasion of Privacy Act (“CIPA”) has increasingly been asserted in litigation involving website analytics, advertising pixels, session-replay technologies, chat tools, and other third-party technologies.
AirStar is an Oklahoma company. Nothing in this Privacy Policy is intended to concede that CIPA applies to AirStar or to any particular website activity.
Nevertheless, AirStar takes reasonable steps to reduce privacy risks associated with website tracking and to provide California visitors with meaningful information and choices concerning the collection and use of information.
Where consent is required for a particular technology or activity, AirStar intends to obtain consent before engaging in that activity.
AirStar does not intentionally use session-replay, keystroke-monitoring, or similar technologies to capture the contents of confidential communications without an appropriate legal basis or consent.
If AirStar uses a third-party service that can receive information concerning a visitor’s interaction with the website, AirStar intends to configure that service consistent with applicable privacy requirements and our disclosed practices.
Important Notice Regarding Website Tracking
No privacy policy can guarantee that a website is immune from a CIPA claim. The applicability of CIPA to particular website technologies remains an evolving area of law, and courts have reached differing conclusions concerning analytics, pixels, session replay, and related technologies.
Accordingly, AirStar’s privacy practices are intended to be supported by appropriate technical controls, including consent-management and website-configuration measures where appropriate.
4. How We Use Information
AirStar may use information for legitimate business purposes, including to:
- Respond to inquiries;
- Provide estimates;
- Schedule and provide services;
- Communicate with customers;
- Diagnose and address service issues;
- Process requests submitted through our website;
- Improve our website and services;
- Maintain website security;
- Detect fraud, abuse, or unauthorized activity;
- Analyze website performance and usage;
- Maintain business and service records;
- Comply with legal obligations; and
- Establish, exercise, or defend legal claims.
We will not use personal information for materially incompatible purposes without providing any notice or obtaining consent required by applicable law.
5. How We Share Information
AirStar may disclose information to categories of recipients that help us operate our business and website.
These may include:
- Website hosting providers;
- Website developers and technology providers;
- Analytics providers;
- Information technology and cybersecurity providers;
- Email and communications providers;
- Customer relationship management or business software providers;
- Service providers and contractors;
- Professional advisors, including attorneys, accountants, and insurers;
- Government authorities where required by law; and
- Other parties when necessary to protect AirStar’s rights, property, safety, or the rights or safety of others.
AirStar does not sell personal information for money in the ordinary meaning of the term.
If our use of a particular advertising, analytics, or other technology constitutes “sale” or “sharing” under an applicable privacy law, we will provide the disclosures and opt-out mechanisms required by that law when applicable.
6. Third-Party Services
Our website may contain links, embedded content, technologies, or services operated by third parties.
Third-party providers may independently collect information in accordance with their own privacy policies.
AirStar does not control the privacy practices of third parties that operate their own services.
Visitors should review the applicable privacy policies of third-party providers when interacting with those services.
7. Google Analytics and Analytics Services
AirStar’s website may use Google Analytics or similar analytics technology to understand website traffic and usage.
Analytics services may collect information such as IP address, browser and device information, pages viewed, referring information, and interaction information.
AirStar uses analytics information to understand and improve website performance and user experience.
Our Cookie Policy contains additional information about analytics-related cookies currently identified on the website.
8. Data Retention
AirStar retains personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain appropriate business and accounting records, resolve disputes, enforce agreements, protect our legal interests, and comply with applicable legal obligations.
Retention periods vary depending on the type of information and the purpose for which it was collected.
Where a specific retention period is not practical, we use criteria such as the purpose of collection, the sensitivity of the information, legal requirements, and legitimate business needs to determine an appropriate retention period.
9. Data Security
AirStar uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
No method of transmitting or storing information over the Internet is completely secure. Accordingly, AirStar cannot guarantee absolute security.
10. California Privacy Rights
This section applies to California residents to the extent that applicable California privacy law provides them with rights against AirStar.
California privacy law may provide eligible consumers with rights concerning personal information, including rights to:
- Know/access information about the personal information collected about them;
- Request deletion of personal information, subject to applicable exceptions;
- Request correction of inaccurate personal information;
- Opt out of the sale or sharing of personal information where applicable;
- Limit certain uses or disclosures of sensitive personal information where applicable;
- Receive equal treatment for exercising applicable privacy rights; and
- Exercise other rights provided by applicable California law.
Not every California privacy right applies to every business or every consumer. The California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”), applies to businesses that satisfy statutory applicability requirements.
AirStar will not deny goods or services, charge different prices, or provide a materially different level or quality of service solely because a consumer exercised a privacy right to which the consumer is legally entitled.
11. How California Residents May Submit Privacy Requests
California residents who wish to submit a privacy request may contact AirStar using the contact information below.
Mail:
AirStar LLC
5413 S. 101st East Avenue
Tulsa, OK 74146
Please identify yourself as a California privacy-rights requester and describe the nature of your request.
We may need to verify your identity before completing certain requests. We will use information provided in connection with a privacy request only as reasonably necessary to process and verify the request, subject to applicable law.
If you use an authorized agent to submit a request on your behalf, we may require appropriate documentation demonstrating the agent’s authority as permitted by law.
12. Do Not Sell or Share
AirStar does not intend to sell personal information for monetary consideration.
If AirStar engages in activity that constitutes a “sale” or “sharing” of personal information under California law, AirStar will provide California consumers with the applicable right to opt out and will provide the required “Do Not Sell or Share My Personal Information” or equivalent privacy-choice mechanism.
13. Children’s Privacy
Our website and services are directed toward businesses and adults and are not intended for children under 13.
AirStar does not knowingly collect personal information from children under 13 through the website.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate steps.
14. Third-Party Links
Our website may contain links to third-party websites.
AirStar is not responsible for the privacy practices, security, content, or policies of third-party websites.
We encourage visitors to review the privacy policy of any third-party website before providing personal information.
15. Changes to This Privacy Policy
AirStar may update this Privacy Policy periodically to reflect changes in our practices, technologies, services, or applicable law.
When we make material changes, we may update the “Last Updated” date and provide additional notice where required.
We encourage visitors to periodically review this Privacy Policy.
16. Contact Us
Questions regarding this Privacy Policy or AirStar’s privacy practices may be directed to:
AirStar LLC
5413 S. 101st East Avenue
Tulsa, OK 74146
Phone: (918) 313-7767
For website privacy or tracking concerns, please include “Privacy Request” in the subject line of your email.
Important implementation note: This Privacy Policy should accurately reflect the technologies actually installed on https://airstarllc.com/. If the website uses Google Analytics, Google Tag Manager, advertising pixels, chat software, call-tracking software, session-replay software, embedded forms, or other third-party scripts, those technologies should be identified and configured consistently with this Policy and the Cookie Policy.